Getting Started with TraceMate

This quick guide walks you through the core steps to get value from TraceMate in your first session.

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Step 1: Add Your First Asset

Go to the Assets section and click 'Add Asset'. Enter a clear name, type, and serial number. This is the foundation of your traceability.

Tip

Start with a critical instrument or asset that is frequently audited.

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Step 2: Upload a Calibration Certificate

From the same asset, upload the latest calibration certificate (PDF). TraceMate will link this file to that asset so it's always easy to find.

Note

Make sure the certificate shows date, standard, issuing lab, and due date if available.

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Step 3: Set Calibration Due Dates

Add or confirm the calibration due date so TraceMate can track when it's due, due soon, or overdue. This feeds into your compliance dashboard.

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Step 4: Invite Your Team

If you're an admin, go to the Users section and invite your technicians, QA managers, and other staff. Assign appropriate roles so each person has the right level of access.

Note

Start with a small group first, then roll out to the wider team.

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Step 5: Explore the Dashboard

Open the Dashboard to see a snapshot of your current compliance status: total assets, due soon, overdue, and any open corrective actions.

Pro Tip

Use this as your daily or weekly check-in to stay audit-ready.

Need Help?

If you'd like us to walk you through your setup, contact support@tracemate.tech to arrange a short onboarding session.

Available Support:

  • 15-minute guided setup call
  • Help importing existing data
  • Team training sessions